Customer: Hi, good afternoon, this is Martha, I can’t print. Every time
I try, it says ‘Can’t find printer’. I’ve even lifted the printer and
placed it in front of the monitor, but the computer still says it can’t find it…
Helpdesk: What kind of computer do you have?
Customer: A white one…
Customer: Hi, this is Celine. I can’t get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it’s really stuck.
Helpdesk: That doesn’t sound good; I’ll make a note ..”
Customer: No .. wait a minute… I hadn’t inserted it yet.. it’s still
on my desk… Sorry…
Helpdesk: Click on the ‘my computer‘ icon on the left of the screen.
Customer: Your left or my left?
Helpdesk: Good day. How may I help you?
Male customer: Hello… I can’t print.
Helpdesk: Would you click on start for me and…
Customer: Listen pal; don’t start getting technical on me! I’m not Bill Gates!
Customer: I have problems printing in red…
Helpdesk: Do you have a color printer?
Customer: Aaaah………………Thank you.
Helpdesk: What’s on your monitor now ma’am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer
Helpdesk: Pick up your keyboard and walk 10 paces back.
Helpdesk: Did the keyboard come with you?
Helpdesk: That means the keyboard is not plugged in. Is there another
Customer: Yes, there’s another one here. Ah..that one does work!
Helpdesk: Your password is the small letter a as in apple, a capital
letter V as in Victor, and the number 7.
Customer: Is that 7 in capital letters?
A customer couldn’t get on the Internet:
Helpdesk: Are you sure you used the right password?
Customer: Yes I’m sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
Helpdesk: What anti-virus program do you use?
Helpdesk: That’s not an anti-virus program.
Customer: Oh, sorry…Internet Explorer.
Customer: I have a huge problem. A friend has put a screen saver on my
computer, but every time I move the mouse, it disappears!