If someone says, “I can’t get to a web page.”
“Okay, what’s the page you are trying to get to?
firstname.lastname@example.org? Hmmm… I think I see the problem.”
“When you ask your operator to take you to www.ebay.com,
are you saying, ‘Please?'”
“Did you delete and icon labelled ‘The Internet’ from your computer?
You did? Well, it will take years to restore the entire Internet; in the
meantime, the F.B.I. would like to have a word with you.”